Medicare deal uncertainty leaves The Villages Health patients feeling ‘duped’

When The Villages Health System, the bespoke medical care provider for Florida’s largest retirement community, announced its sale to CenterWell earlier this year, the company’s CEO promised a seamless transition and no change in care. But patients say they are now scrambling to figure out how to change Medicare plans during open enrollment and keep their doctors, as negotiations drag on between TVH and its largest health insurance provider, UnitedHealthcare.